Frequently Asked Questions
Are you able to guarantee delivery dates?
We are able to give you expected departure and arrival dates. Delays seldom occur but they do occur. Some of the reasons why there may be delays are due to US Custom delays, Port congestion, sailings cancelled or delayed because there is not enough freight, ships being over booked or re-routed and weather conditions. There are no refunds or price deductions due to any delays as they are out of our control.Can I personally deliver the vehicle to port?
Yes you can but most of the US Ports are restricted to TWIC (Transportation Worker Identification Credentials) access only, but you can find an escort company who can assist.